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Complain about an Approved Seller

If you believe an Approved Seller has not met the standards set out under the New Energy Tech Consumer Code (NETCC) you can lodge a complaint here.

Before you begin, you will need to tell us

  • who your complaint is about
  • what your complaint is about and the outcome you are seeking
  • basic personal details
  • you will also be asked to attach any relevant documents as evidence to support your case.

This form will take approximately 10 minutes to complete.

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