Designed by peak industry and consumer bodies
Authorised by the ACCC
Standards for the complete customer journey
In October 2025, the New Energy Tech Consumer Code (NETCC) program reached an incredible milestone of over 2,000 approved sellers across Australia.
NETCC Council Chair, Clare Petre, said: “For many, a solar and battery system may be one of the biggest investments they’ll make in their homes, so it's vital consumers get products and services that meet their needs and any issues are resolved quickly. The NETCC program is helping raise consumer protection in this space, ensuring retailers follow a code of conduct that focuses on clear, fair and appropriate sales practices and customer service.”
More than 2,000 approved sellers are helping build consumer trust and maintain standards in new energy tech, ensuring that customers get safe, quality and reliable products and services.
Search hundreds of Approved Sellers across Australia offering solar, battery storage and more.
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From solar panels and electric vehicle chargers to microgrids and biogenerators, new energy tech is helping everyday Australians use clean, affordable, local energy.
Consumer protection standards for the whole customer journey
Sales & marketing
Honest, accurate, clear and fair sales practices. No pressure-selling.
Quotes & contracts
Clear, comprehensive quotes and contracts that meet your needs with no hidden costs.
Delivery & installation
Services delivered safely, on time and with clear information on activation and use.
Warranties & support
Complaints dealt with promptly, issues fixed and warranties honoured.
The NETCC program is open for applications. To become a New Energy Tech Approved Seller, a business must demonstrate they meet the NETCC's standards.
Find out more about what the program can do for your business and how to apply here.
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